Returns
Returns
1. Can I return/exchange my order?
We want you to be satisfied with your purchase. If an item does not meet your expectations you can return the item to us and there is the option to exchange the item.
2. Within what period of time can I return the item?
If an article does not meet your expectations, you can return it within 14 days. The article must be unused and scratch-free. Damaged or used products are not eligible for exchange or refund. Our returns department will evaluate each product individually.
3. How can I return the package?
When returning/exchanging a product, always fill in the return/exchange form and send it along. We cannot process your package without this form.
You can download and print the form here:
Returns may be sent to the following address:
Jéh Collection B.V.
Koningin Julianaweg 4a
3155 XC Maasland
The Netherlands
4. Are there any costs associated with the return?
Returns are at your own risk and at your own expense. Jéh Jewels is not responsible for lost packages.
Can i return/ exchange my order?
We want you to be satisfied with your purchase. If an item does not meet your expectations, you can return it within 14 days. The article must be unused and unscratched. Damaged or used products are not eligible for exchange or refund. Our returns department will carefully review each product individually. If you return or exchange products you should fill in the return / exchange form and include it with your return.
You can download the return form hier here.
Please send returns:
Jéh Collection B.V.
Koningin Julianaweg 4a
3155 XC / Maasland
The Netherlands
Are there any costs involved in returning the goods?
The return is at your own risk and expense. Jéh Jewels is not responsible for lost packages.